What’s the difference between influence and manipulation?
How can you distinguish between them? And how, in the real world, can you know for certain you’re not crossing a line? I know for sure- Influence without manipulation isn’t a pitch—it’s a process. And the process that I believe in. Whether you manage employees, sell to customers, or just need to get your kids to do their homework, being able to get people to change their minds is a valuable skill. […]